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My Child At School Parent/Carer Support
Bromcom is the school's MIS (management information system) and is the central piece of software in the day to day running of the school.
‘MCAS’ stands for My Child at School and is the name of the parent/carer view of our published data on both desktop and the app.
The use of My Child at School (MCAS) is part of our ongoing effort to improve the information and communication the school provides.
Instructions for activating your account
MCAS is the app that we use at The Oxford Academy to enable parents to view their child's information (attendance, reports, timetables, parents evening bookings). We also use it for dinner money ‘top up’.
In order to access the MCAS Parent Portal you will need to have a valid email address registered with the school, and an invitation code which will be sent to you when your child first starts with us.
MCAS App - login instructions for first time use
1. Download the MyChildAtSchool mobile phone app
2. From the My Child At School mobile phone app, Click on the Forgot Password link.
3. Enter the email address that you gave to the school.
4. Parents will receive an email containing a link. Click on ‘Here’ to reset the Password.
5. Return to the login screen and log in using your email address and password.
Please let us know if you need any further assistance with the MCAS App by emailing us on enquiries@theoxfordacademy.org
Links to websites and apps
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MCAS frequently asked questions
| I am not receiving my password request when I request it? |
| Firstly, check your junk/spam folders in case the email is there. Secondly, we might not have the right email linked to you. Get in touch with enquiries@theoxfordacademy.org to check which email is linked to you as a contact. |
| What do I do if I have forgotten my email address or I have provided the school with an email address? |
| Contact enquiries@theoxfordacademy.org |
| What do I do if I have forgotten my password? |
| Click the Reset Password link from the MCAS login page. See How to reset MCAS Password. Your password needs to be 8 characters long. |
| I get the message 'incorrect email address' when I attempt to login, what do I do? |
| You should contact the school, so we can update the contact record for you with the correct email address. Contact enquiries@theoxfordacademy.org |
| My email address associated with MCAS has changed, what should I do? |
| You should contact the school, so we can update the contact record for you with the correct email address. Contact enquiries@theoxfordacademy.org |
| I am not receiving pop up notifications from MCAS, what can I do? |
When you first install the app you are asked to allow notifications. We recommend that you do so that your app alerts you to new messages. If you need to adjust your settings later on, depending on the device you are using, you will need to go to Settings > Notifications, and activate or allow the MCAS App to provide you with notifications. Here is an example from an Android phone. The user has gone to Settings for the phone > Notifications > Search for MyChildatSchool and from there, turn on notifications and fine-tune how you want them to work.  |
| How do I know if I have a new notification on the app? |
Like most apps, you will see a red dot appear next to the app's icon to signify that there is a new notification message to read. In the app itself, the number of unread messages will appear next to the messages icon. On the web view, it will appear on top of the email icon.  |
| As contacts we both share the same email address – is this a problem? |
| No, that's absolutely fine. When you log in with a shared email you will see a message that asks you to pick the profile/the contact name you want to use to view the data. Once logged in, you will be able to change the profile (which contact you are logged in as) by clicking on the name in the top right, and selecting "Change profile".  |
